Xpat Group functions as a visa processing intermediary, facilitating the submission of visa applications to relevant offices or embassies. It is important to note that we do not guarantee a 100% approval rate for visas, as the issuance ultimately rests with the discretion of the embassy authorities. It is strictly prohibited for us to request or retain your physical passport or any confidential documents. Kindly keep your original documents secure and only present them during official appointments. Your understanding and compliance with these guidelines are appreciated.